Our actions are governed by a code of ethics that was originally written in 1913 by the founding members of the National Association of REALTORS®. This document is our professional golden rules.

Who do you represent, why and what are your responsibilities to those clients.

The federal laws regarding fair housing are taught through continuing education classes offered by your local associations or schools.

Because real estate brokers and salespeople frequently cooperate with one another in the sale of properties, they have numerous opportunities to engage in conduct that might be construed as violations of anti-trust laws.

The Real Estate Settlement Procedures Act (RESPA) is a consumer disclosure and anti-kickback statute designed to inform consumers of their settlement costs and to prohibit kickbacks that can increase the cost of obtaining a mortgage.

Disclosure takes many forms – agency, property condition, what is known about the parties, what the market is. As a real estate professional, it is your responsibility to understand what needs to be disclosed and what does not.

Classes are numerous on the topic of risk management. It is the recommendation of the Arizona Association of REALTORS® that you take as many risk management classes as you possibly can.

Learn how to write ads and be in compliance with the Commissioner’s Rules. Learn how to attract buyers and be legal about it.

As a part of the disclosure process, buyers and seller will rely on their real estate agent to recommend companies that can assess property condition for them. Always recommend more than one.

Have a dispute? What to do, where to go for help and how to present your case. Alternatives to litigation include ombudsman, mediation and arbitration.

Liability insurance and E&O Insurance are recommended to be carried on all sales. Consult with your broker regarding the coverage of your E&O.

A clear understanding of current real estate issues improves knowledge that impacts current information in a positive way to buyers and sellers.

What rules govern your office procedures? Who is accountable? Learn to prepare your Office Policy Manual that addresses your requirements for business and how your agents will perform.

As a real estate professional, you are faced with potentially risky situations every day. Meeting new clients, showing homes, and even walking to your car at night can be dangerous. It is essential that you make safe decisions and know how to react when confronted with trouble.